Unfortunately, we're moving away from Citrix so it's a mute point. We've tested using citrix and the IGEL Digital Personal passthrough, that method works great. IGEL has been the most helpful in providing support. Did you ever find a solution? Digital Persona has not been helpful in providing documentation, drivers or support to resolve this. You can use our latest (5.2.3) release of USB for Remote Desktop (server) on the remote (Windows) side: There is no difference what HW (TC/ZC/PC) you are using on the local (physical) side. I think you are talking about this (5.0.2) version: You wrote 'USB for Remote Desktop Igel edition'. So short version is - Working properly locally, but not over redirection have not completely ruled out driver issues though.

I will update here as I learn, but wanted to be sure to be complete in my information. I am pursuing updated drivers/software from DigitalPersona, however they seem to be one of those oddball hardware providers who do not provide their driver software for general availability, so am running into some difficulty verifying that I have the newest/appropriate drivers. Device is recognized in device manager, lights up, but is not scanning a fingerprint.

Connections over RDS are still failing with the description above. We have tested connecting the device directly to the server, and through the console it is working properly. I would advise you to run the following test:ġ) plug biometric device directly into USB for Remote Desktop (server) PC Ģ) run RD session from any other your LAN TC/PC to USB for Remote Desktop (server) PC ģ) run app for biometric device (on the remote side within RD session) and try to use device in it there. You must be sure that your SW for biometric device is intended for use within RD session. With help of USB for Remote Desktop you can redirect any usb devices from the local to the remote side within RD (RDP/ICA/PCoIP) session. I did find one driver update for the Digital persona which claimed it fixed 'RDP issues' and it did not seem to alter behavior at all.Īnyone else have some tips or suggestions? Thanks! Device appears to forward properly, shows up in device manager as Biometric device as expected, but when attempting to actually use the scanner, it never lights up at all, and does not work. Native USB redirection and Fabulatech USB for Remote Desktop Igel edition both produce the same behavior. Testing setting up a digital persona u.are.u 4500 fingerprint reader from an IGEL (OS11.01) thin client to a server 2016 RDP session. Topic: Digital Persona u.are.u 4500 (Read 1606 times) USB for Remote Desktop (Moderators: Sergey_Jarovski, Andrew)

Digitalpersona help